Wieża ratuszowa na Rynku Głównym w Krakowie
Services

Everything a group needs on the ground

We handle the full operational chain of an incoming programme. Partners send a brief; we return a costed, day-by-day proposal with alternatives, and then run the programme with our own coordinators, contracted suppliers and a 24/7 duty phone.

Incoming group travel

  • Tailor-made itineraries for tour operators and travel agencies
  • Coach series and guaranteed departures
  • School, university and special-interest groups
  • Pilgrimage and heritage programmes
  • FIT modules and city breaks

MICE & incentives

  • Conferences, congresses and product launches
  • Incentive trips and team-building
  • Gala dinners in castles, salt mines and cellars
  • Venue sourcing, technical production and staffing
  • Registration, hostesses and delegate management

Accommodation

  • Contracted allotments in 3–5* hotels
  • Boutique and historic properties
  • Conference resorts and countryside manors
  • Group rooming lists and rooming changes
  • Peak-season capacity secured in advance

Transport

  • Modern coaches, midi-buses, minivans and cars
  • Airport and railway transfers
  • Domestic flights and rail bookings
  • Cross-border transport within Central Europe
  • Driver hours planning and route optimisation

Guiding & interpretation

  • Licensed city and museum guides
  • Tour leaders travelling with the group
  • Simultaneous interpretation for conferences
  • Audio-guide systems (whisper sets)
  • Specialist guides: Jewish heritage, WWII, architecture

Operations & safety

  • Single project manager per file
  • 24/7 emergency phone during the tour
  • Tour operator licence and insurance guarantee
  • Detailed vouchering and consolidated invoicing
  • Post-tour reporting and quality follow-up
Send us your brief